Refund Policy

This Refund Policy outlines the terms and conditions under which refunds will be processed for online payments made on our platform. By completing a payment, you agree to these terms.

Eligibility for Refunds

• Refunds may be issued in the following cases:
• Duplicate or incorrect payments due to technical issues.
• Failure to receive the product or service purchased within the stipulated time.
• Cancellation of the order within the allowed cancellation period (if applicable).
• Refund requests outside these cases will be evaluated at our sole discretion.

Refund Process

To request a refund:

1. Contact our customer support team at info@konetech.in
2. Provide the following details:
• Transaction ID
• Payment method
• Reason for the refund request

Our team will review your request and respond within 7 business days.

Refund Timelines

• Approved refunds will be processed within 5-10 business days.
• The refunded amount will be credited to the original payment method used during the transaction with in 10 business days.

Non-Refundable Payments

The following payments are non-refundable:

1. Payments made for services/products that have already been delivered.
2. Payments for non-cancellable and non-refundable services, as stated in their terms.

Disputes and Chargebacks

In case of disputes or chargebacks, please reach out to us at info@konetech.in to resolve the issue promptly.

Changes to the Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For any questions or concerns regarding this policy, please contact us:

• Email: info@konetech.in
• Phone: +91 99025 38460
• Address: #80, 3rd Floor, Ranka Building, Old Madras Rd, Near Benniganahalli Metro Station, Bengaluru, India 560016